www.fetchcourses.ie (the "Website") is operated by SOLAS, Castleforbes House, Castleforbes Road, Dublin 1 (“we”, “us”, “our”, "SOLAS"). SOLAS is committed to protecting and respecting your privacy. Any information provided by you to us will be treated lawfully in accordance with the Data Protection Acts, 1988, 2003 and 2018 and the General Data Protection Regulation 2016/679 (the "DP Acts") and/or such amending legislation or other applicable data protection legislation as may be adopted in Ireland from time to time. This statement sets out the basis on which any personal data (including sensitive personal data) we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand practices regarding your personal data (including sensitive personal data) and how we will treat it. We also encourage you to read our User Terms.
Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy statements of any other websites. Each time you use the Website, you will be bound by the then current statement and you should review this each time you use the Website to satisfy yourself that you are happy with it. We are not responsible for the content, privacy practices or the privacy statements of any other websites which we provide links to on the Website. All links to external websites are easily identifiable.
For the purpose of the DP Acts, the controller of the personal information ("personal data") that you submit to us on the Website is SOLAS, Block 1, Castleforbes House, Castleforbes Road, Dublin 1.
Collection of your personal data
For some of the services which SOLAS offer we may collect and process personal data from you. The personal data you give us is personal to you or the person to whom it relates. As a Registered User of the Website, the personal data we collect from you may include, but is not limited to: name, gender, PPSN number, date of birth, nationality, address, telephone number, and e-mail address.
As a Registered User or visitor of the Website, we may process and collect information and/or personal data from you. For example, if you contact us or another educational provider or any associated agencies via the Website, or if you interact with us on the Website (e.g. through using a chatbot) we may keep a record of that correspondence.
Where you register an account on the Website, each time you log into the Website we may automatically collect the following information: details of your use of the Website; details of your visits to the Website; details of the resources that you access on the Website and details of the applications that you submit via the Website.
Information may be collected on the IP address of the visitor’s webserver, the top-level domain used, previous website from which the visitor has visited us, click stream data which shows the traffic of visitors around this website and the type of browsers used by the website visitor. This information is used to administer the Website.
Use of your personal data
Any personal data collected will be used to provide the services of SOLAS. In particular, we may use the personal data that you provide to us for the following purposes:
- to provide you with information about further education and training courses and programmes where you have consented to be contacted for such purposes;
- to ensure that content on the Website is presented in the most effective manner for you and your computer;
- to provide you access to the Website and to allow you to use the Website;
- to process and respond to any enquiries you submit to us on the Website;
- to seek your views on the Website and our services; and
- to inform you about any changes to the Website and/or our services
Disclosure of your personal data
By supplying your personal data, you agree to allow SOLAS to make your personal data available to its educational providers and any associated agencies and to its processors.
SOLAS may also disclose personal data if required to do so by law.
Where we store your personal data
Personal data collected on the Website may be stored and processed in any country in the European Economic Area with which SOLAS has an affiliation. By using the Website, you consent to the transfer of your information.
Security of your personal data
SOLAS is committed to protecting the security of your personal data. SOLAS follows best practice guidelines to help protect your information from unauthorised access, use or disclosure. Information and your personal data are stored on computers with limited access that are located in controlled facilities. Unfortunately, the transmission of information via the Internet is not completely secure and we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access. We have security in place such as firewalls, encryption, backup and other appropriate technical security measures.
Protection of Children's Personal Information
SOLAS does not knowingly collect any personal information from children.
The Website contains links to other websites. SOLAS is not responsible for the privacy statements or practices on such linked sites. This statement governs only personal data and information collected on the Website. When linking to another website, you should read the privacy statement published on that website. The terms of our privacy statement do not apply to these outside websites. Please check these statements before you submit any personal data to these websites.
The Website contains links to other sites and resources provided by third parties for your convenience and information only. We accept no liability in connection with any third party website accessed via a link from the Website, or any contract entered into or through a third party website. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Access to your personal data
You have the right to object to the use of your personal data and the right to block any specific uses of your personal data and may inform us of any changes in your personal data, and in accordance with our obligations under the DP Acts, we will update or delete your personal data accordingly. To find out what personal data we hold on you or to have your information updated, amended or removed from our database or if you would like a copy of some or all of your personal data, please e-mail us at DPO@solas.ie or write to the Data Protection Officer at SOLAS, Castleforbes House, Castleforbes Road, Dublin 1. Your right of access can be exercised in accordance with the DP Acts. All access requests are free of charge.
In general, we expect to keep your personal data for as long as is necessary for the purposes for which it was collected. However, please note that in certain circumstances we may hold certain of your personal data for a longer period, for example, if we are processing an ongoing claim or believe in good faith that the law or a relevant regulator may reasonably in our view expect or require us to retain your personal data. The criteria we will use to determine the period for which we will hold your personal data include:
AThe nature and length of our relationship with you;
Bwhether we are under a legal obligation under Irish or European Union law which requires the retention of your personal data;
Cwhether the retention of your Personal Data is required in light of our legal position.
Changes to this privacy statement
Any changes we may make to this statement in the future will be posted on the Website and, where appropriate, notified to you by e-mail or when you next access the Website. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Website.
If you have any questions regarding the above statement please contact SOLAS at the following address: email@example.com.
Cookies are encrypted and contain no personally identifiable information. All cookies have an expiration time after which they will be unusable. Website users should be aware that SOLAS will not delete any cookies stored locally on your machine however we will overwrite cookies each time a new session is started on our website. Deletion of cookies is entirely at your own discretion.
Use of Google Analytics
SOLAS use Google analytics to provide us with information on traffic on our website. Google analytics will collect information from you, this information may include the following:
- Type of web browser used, software manufacture and version number
- Type of operating system
- Network location and IP address
- Time of visit
- Pages visited
- Time spent on each page of the website
- Referring site statistics
- The website (URI) the user came through in order to arrive at this website (example: clicking on a hyperlink from Yahoo.com that took the user to this website)
- Search engine query used (example: typing in a phrase in to a search engine like Google, and clicking on a link from that search engine).
The above information will be collected by Google and may be stored on databases located outside of Ireland. The above information does not include any personally identifiable information. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.